The concept of cross-cultural monitoring and diversity is not very new for the organizations. Similarly for the case of Dr. Lisa and Berta, it has been understood that the perspectives of the people can be different and both the procedures can be apt. for instance, the communication method that Dr. Lisa has preferred involve email. On the other hand, Berta prefers to meet people personally instead of sending messages through e-mail (Merriweather & Morgan 2013).